Terms & Conditions
Terms of Use
Welcome to reportdash.com website. Please read the following terms and conditions carefully. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT.
Your use of the services provided by us is subject to your acceptance of and compliance with the terms and conditions set forth in this agreement ("Terms of Use") and to the rules, guidelines, policies, terms, and conditions that are incorporated into this Agreement by way of reference (hereinafter collectively referred as "Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services.
www.reportdash.com and the associated subdomian app.reportdash.com (hereinafter referred to as "Website") is an Internet Software Service owned and operated by ReportDash Online Services (hereinafter referred to as "Reportdash" or "we"),
For the purpose of these Terms, references to "we", "us", "our" and "Reportdash" shall mean ReportDash Online Services and "you" or "user" or "Customer" shall mean any person or a legal entity accessing or using the Website including without limitation its touch and mobile versions or using any other services offered through reportdash.com.
We reserve the right to change the Website and Terms at any time at our sole discretion. Any changes will be effective upon posting of the revisions on the Website. Your use of the Website and the Services is subject to the most current version of the Terms of Use made available on the Website at the time of such use. YOUR CONTINUED USE OF THIS SITE AND THE SERVICES FOLLOWING OUR POSTING OF ANY CHANGES WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR MODIFICATIONS. IF YOU DO NOT AGREE TO ANY CHANGES TO THIS AGREEMENT, DO NOT CONTINUE TO USE THE SERVICES OR THIS SITE.Membership Eligibility
Use of the Website and services offered by us is limited to parties that lawfully can enter into and form contracts and use our services under the applicable laws of India. For example, if you are a minor i.e. under the age of 18 years, you shall not use the Website or use our services. ReportDash reserves the right to refuse to offer its services including without limitation the access to the Website to anyone, without assigning any reason thereof.
Description of Service
For the scope of this agreement, the term 'Service' shall constitute the following
The website and the software made available through the domain reportdash.com
Support offered by us primarily through support@reportdash.com, in accordance with ReportDash's standard practice and policies.Restrictions, Responsibilities & Grant of Rights
You agree and undertake that you shall not host, post, upload, display, modify, publish, transmit, update or share any information content/material on the Website that- a. belongs to another person and to which you do not have any right to b. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, hateful, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; c. harm minors in any way d. infringes any patent, trademark, copyright or other proprietary rights; g. impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity h. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource i. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation j. disguise the origin of any Content ; Additionally, the User agrees not to: a. Use the Sites in any manner that could disable, overburden, damage, or impair the Sites or interfere with any other party's use of the Sites, including such party's ability to engage in real time activities through the Sites; b. Use any robot, spider or other automatic device, process or means to access the Sites for any purpose, including monitoring or copying any of the Material on the Sites; c. Use any manual process to monitor or copy any of the Material on the Sites or for any other unauthorized purpose without prior written consent from Reportdash; d. Use any device, software or routine that interferes with the proper working of any of the Sites; Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; e. Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of any of the Sites, the servers on which the Sites are stored, or any server, computer or database connected to the Sites; Attack any of the Sites via a denial-of-service attack or a distributed denial-of-service attack; and/or Otherwise attempt to interfere with the proper working of any of the Sites. f. Engage in any activities that adversely affect another user’s ability to use the Service. g. Sublicense, resell, rent, lease, transfer, assign, time share or otherwise commercially exploit or make the Service available to any third party
You understand and acknowledge that the Service and its Content contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content relating to various products and services offered on the Website or otherwise presented to you through the Service is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. Except as expressly authorized by ReportDash in writing, you agree not to modify, rent, lease, loan, sell, distribute, transmit, or create derivative works of any Content made available through the Service. You agree not to access the Service by any means other than through the interface that is provided by ReportDash for use in accessing the Service. You will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Services or any software, documentation or data related to the Services; modify, translate, or create derivative works based on the Services or any Software (except to the extent expressly permitted by Company or authorized within the Services); use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third; or remove any proprietary notices or labels. With respect to any Software that is distributed or provided to Customer for use on Customer premises or devices, ReportDash hereby grants Customer a non-exclusive, non-transferable, non-sub licensable license to use such Software during the Term only in connection with the Service.
You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. Under no circumstances will ReportDash be liable in any way for any Content transmitted or otherwise made available through the Service. You represent and warrant that you have all rights necessary to upload the Content that you upload to the Website or make available through the Service.
You hereby agree to use the Service in compliance to the rules, regulations and laws enacted by the concerned authorities/ Government Bodies from time to time, that are applicable to ReportDash or to the user.
Notwithstanding anything to the contrary, you hereby agrees to grant ReportDash the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, information concerning Customer Data and data derived therefrom), and ReportDash will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other Company offerings, and (ii) disclose such data solely in aggregate or other de-identified form in connection with its business. No rights or licenses are granted except as expressly set forth herein.
The customer agrees to let ReportDash use their organization's logo in ReportDash's customer list and at other places on its website and any marketing material.
To access the Website and to use our services, you may be required to register with us by creating an account. While creating the account you may be asked to provide a name, password and valid e-mail id. You may also be required to provide other information like address and contact number necessary or helpful for the fulfillment of the services availed by you. You agree that any information that you provide us shall be current, up-to-date and true and otherwise not misleading or deceptive. ReportDash may (but not obliged to) allow its users for limited access to the Website and other services without creating an account. It is the sole responsibility of the User to maintain the confidentiality and security of users account and any other relevant information that may be used to access the User account including but not limited to Users username, password or e-mail address. The User shall be fully responsible for any activity that is carried out under Users account. User shall not share his account with anyone and shall not create more than one account in the Website.
You agree that ReportDash uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. You agree that you will not hold ReportDash responsible or liable with respect to the third-party services. You understand that your Content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. ReportDash will not be liable for any unauthorized access or use, any corruption, deletion, destruction or loss of any Customer Data or Your Content.
You agree to comply with ReportDash's security and operating procedures, as may be revised or amended by ReportDash from time to time, when Customer's employees or agents are interfacing with ReportDash's installed systems. You shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, without limitation, modems, hardware, servers, software, operating systems, networking, web servers and the like (collectively, “Equipment”). You shall also be responsible for maintaining the security of the Equipment, Customer account, passwords (including but not limited to administrative and user passwords) and files, and for all uses of Customer account or the Equipment with or without Customer's knowledge or consent.
You understand and acknowledge that ReportDash may in its sole discretion pre-screen, refuse, or move any Content that is available via the Service. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created, presented, or transmitted by Reportdash. You acknowledge, consent and agree that ReportDash may disclose any information you provide if ReportDash believes in good faith that disclosure of such information is necessary to (a) comply with legal requirements; (b) enforce the Terms; (c) respond to claims against Reportdash; (d) to protect the rights, property, or personal safety of Reportdash, the users of the Service, or the public at large.Free Trial, Fees And Payments
If you register for a free trial of the Service, we will make the Service available to you on a trial basis free of charge until the earlier of (a) the end of the free trial period or (b) the start date of your subscription. During the free trial period, we may suspend, limit, or terminate the Service for any reason at any time without notice. Unless you subscribe to the Service before the end of the free trial, all of your data on the Service may be permanently deleted at the end of the trial.
The Services are available under subscription plans of various features, which are displayed on the Website. ReportDash will bill Customer on a annual/monthly/quarterly/half yearly or any other mutually agreed period basis, an amount as per the plan selected by the Customer at the beginning of each period. Your subscription will be automatically renewed at the end of each subscription period unless you downgrade your paid subscription plan to a free plan or inform us that you do not wish to renew the subscription. At the time of automatic renewal, the subscription fee will be charged to the Credit Card last used by you. If you do not wish to renew the subscription, you must inform us at least fourteen (14) days prior to the renewal date, either by writing to us at suppport@reportdash.com or by using the interface provided in the Website. If you have not downgraded to a free plan and if you have not informed us that you do not wish to renew the subscription, you will be presumed to have authorized ReportDash to charge the subscription fee to the Credit Card last used by you. You further authorize us to use a third party to process payments, and consent to the disclosure of your payment information to such third party.
ReportDash shall have the right to revise these fees at any time upon thirty (30) days written notice to Customer. In the event that Customer does not agree with such fee revision, Customer shall have the right to terminate this subscription by notifying us, provided that such notice of termination must be received before fourteen (14) days of next payment date. ReportDash shall only provide an electronic invoice to the customer.
ReportDash will not issue any refunds in the various events, including, but not limited to, upgrade or downgrade of plans or termination of the service. Customer shall at all times provide and keep current and up‐to‐date Customer’s contact, credit card and other billing information in the administrative panel. ReportDash reserves the right to terminate the service in the event of rejection of card or other billing information by the third party payment processor.
Customer acknowledges that the all applicable taxes, duties or government levies whatsoever are not included in the fees and expenses charged under this Agreement. Customer will make timely payment of all such taxes, duties or government levies related to this Agreement.Acceptance to ReportDash Privacy Policy
By using the Service, you consent to the collection and use of the information you disclose, by ReportDash in accordance with ReportDash Privacy Policy described here http://www.reportdash.com/privacy.html
Communication
You shall agree to receive communication from us through electronic e-mail on your registered e-mail address. You further agree to receive calls and sms from us on the phone number registered with Reportdash.
Availability of Third Party Services
ReportDash does not guarantee that the connectors available for third party data sources will be available uninterrupted. The availability of a particular data source is purely a prerogative of the respective service provider and the service provider may decide to terminate associating with ReportDash at any time. Availability of a particular data source from a third party service provider, at any point in time does not guarantee, its continued availability through out. ReportDash does not offer any refunds in the likely event of unavailability of connectors to any third party data source.
Acceptance to Third Party Terms and Privacy Policies
When you link a third party datasource in ReportDash , and create visualisations on top of that data source, we use the official api of that data source to fetch the visualisation data. We do so only after agreeing to the respective data source's terms of use and privacy policies. By using our service, you also agree to the respective third party data source terms, and their privacy policies, including but not limited to the ones listed below.
1) Youtube Terms as mentioned here https://www.youtube.com/t/terms
2) Google Privacy Policy as mentioned here https://policies.google.com/privacyData Storage
By using our service, you agree to the following Data storage practices followed by us. Inorder to provide you the reporting services, we have to store the data from the linked data sources, on our servers. The time until which we store the data is guided by the respective data source service provider's terms. In case there is no restriction enforced by the respective data source service provider, we store the data on our severs as long as the third party data source is linked with us. When a linked account is removed, all data associated with that account is permanently deleted from our servers. We agree to, and strictly follow the restrictions enforced by the third party data sources listed below.
The data fetched from Youtube is not stored with us for more than 30 days in accordance to the terms mentioned here https://www.youtube.com/t/termsTerm And Termination
Customer may terminate using the service by sending a cancellation request to support@reportdash.com, at least fourteen (14) days prior to the effective date of cancellation. It is agreed that in case of termination, the fees owed to ReportDash as per this agreement will not be cancelled or waived. Customer’s data and account settings shall be irrevocably deleted within 30 days from the date of termination. It shall be Customer’s exclusive responsibility to secure all necessary data from Customer’s account prior to termination. ReportDash may also terminate this service upon fourteen (14) day’s notice to the Customer. However in the event of non-payment of fees or breach of this agreement, ReportDash may terminate the account effective immediate without any notice. ReportDash reserves the right to modify or discontinue, temporarily or permanently, the Service, or any part thereof. Any termination shall not affect any liabilities incurred by the User prior to the termination of the Agreement or for acts performed during the pendency of the Agreement.
Transfer of Agreement
ReportDash reserves the right to transfer any rights or obligations arising out of this Agreement to a third party in the event of a merger or sale of ReportDash or its business or any part thereof.
DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ReportDash AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS AND PARTNERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ReportDash AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS MAKE NO WARRANTY THAT (i) THE SERVICE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS AND (ii) THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ReportDash OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS, OR CREATE ANY LIABILITY OF ANY KIND FOR REPORTDASH'S, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR PARTNERS.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT ReportDash AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ReportDash HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY USE OF THE SERVICE OR CONTENT PROVIDED THEREIN.
Indemnity
You agree to indemnify and hold ReportDash and its directors, officers, agents, employees, and partners harmless from any claim or demand, including without limitation legal fees made by any third party due to or arising out of Content you submit, transmit or otherwise make available through the Service, your use of the Service, your connection to the Service, your violation of the Terms, or your violation of any rights of another.
Waiver
Unless otherwise expressly stated in this Agreement, the failure to exercise or delay in exercising a right or remedy under this Agreement shall not constitute a waiver of the right or remedy or a waiver of any other rights or remedies, and no single or partial exercise of any right or remedy under this Agreement shall prevent any further exercise of the right or remedy.
Severability
If any provision of this Agreement is or becomes, in whole or in part, invalid or unenforceable but would be valid or enforceable if some part of that provision was deleted, that provision shall apply with such deletions as may be necessary to make it valid. If any Court/Tribunal of competent jurisdiction holds any of the provisions of this Agreement unlawful or otherwise ineffective, the remainder of this Agreement shall remain in full force and the unlawful or otherwise ineffective provision shall be substituted by a new provision reflecting the intent of the provision so substituted.
Governing Law
This Agreement (and any dispute or claim relating to it, its enforceability or its termination) is to be governed by and construed in accordance with the laws of India. The courts of Ernakulam(Kerala,India) shall have the exclusive jurisdiction over any disputes relating to the subject matter of this Agreement.
Force Majeure
ReportDash shall not be liable for its failure to perform under this Agreement as a result of any event of force majeure events like acts of nature, fire, wars, sabotage, civil unrest, labor unrest, action of Statutory Authorities or local or Central Governments, change in Laws, Rules and Regulations, affecting the performance of ReportDash or its Service Providers or Partners.
Contact
For any further queries on our terms and conditions, please contact us at support@reportdash.com
